Campus Retail Solution
The Bookware Bookstore Management Solution is a complete inventory management, point of sale, and e-commerce solution specifically designed for Canadian university and college retail.
Bookware's complete integration between all aspects of the system enables you to manage campus retail more efficiently, increasing productivity and profitability.
Bookware provides you with a solution that increases cost effectiveness and improves customer service.
Easy-to-use graphical interface
Canadian tax codes
Available as a hosted/cloud application
Full suite of reports, exportable to PDF and Excel
Accounting interfaces with PeopleSoft, Datatel, Banner, and Others
Fully integrated with system-wide real time updates
Bookware allows you to easily create items and specify item-specific attributes, such as item-specific return policies or multiple quantity ordering. At every level Bookware supports both general merchandise and textbook items, including integrated support of new, used, and digital copies of textbooks.
Once an item has been created, it is available for use throughout the system. Each item is tracked as it moves through the purchasing process, and the item history is easily accessible.
Inventory counts are performed using scanners and barcoded count sheets. Detailed inventory reports can be printed for count discrepancies as well as sell-through analysis and profit reports.
Access code & e-book support
Multiple departments and warehouses
Audit trail of stock movement
Scanable inventory counts
Item data export
The Course Planning program enables you to easily create an organized course structure to which you can assign textbooks and course materials, facilitating ordering for each term. Bookware calculates what percentage of enrolled students have purchased the item for a course in the past and displays this sell-through analysis when each item is assigned to a course to help your course planners make their buying decisions.
When the courses and materials have been entered, Bookware generates requisitions for the materials according to course, department, term or campus.
Course Planning is integrated with Booksaurus, a used book buy-back program, so that any used books which are required for courses can be bought back by your cashiers through BookwarePOS.
Course Planning Features
Multi-level course structure
Supports e-books and access codes
Integrated with the Requisitioning program
Historical sell-through analysis
Email the instructor from Course Planning
The Requisitioning program allows you to create, edit, and approve requisitions for inventory items. Bookware automatically generates requisitions from Point of Sale (when an item's minimum inventory level is reached), Course Planning (to purchase books for an upcoming term), Receiving (when an item is re-ordered because of a short shipment), and the Customer Orders program (when an ordered item is not in stock). Requisitions can also be generated manually.
When requisitions are generated they are sorted by vendor and appear in an easy-to-read summary for each vendor. When the requisitions have been approved they are converted into purchase orders and appear in the Purchasing program.
Automatically or manually generated
Consolidated by vendor
Require management approval
Integrated with the Course Planning and Purchasing programs
The Purchasing program provides an overview of all vendors and their purchase orders. A summary of all outstanding purchase orders, either not-yet-sent or not-yet-received, is displayed for each vendor. Purchase orders which have already been received are archived and easily viewable, when desired.
Purchase orders can be created, viewed, and edited from the Purchasing program. If the purchase order is edited after it has been sent, Bookware will alert you to the changes, so that you can send an updated purchase order to the vendor.
Purchase orders can be printed, or sent directly from the Purchasing program by EDI, by fax, or by email as a PDF. When all items have been fully received, the purchase order is automatically closed by Bookware.
Consolidated by vendor
Send POs by EDI or email
Supports both textbooks and general merchandise
PO closes when fully received
Integrated with Requisitioning and Receiving programs
Closed POs are easily viewable
The Receiving program completes the purchasing process by moving the items from the purchase order to inventory. When a shipment is received, it is matched to its purchase order and all shipment and invoice information is recorded for the received items.
When the items are received, Bookware updates the inventory throughout the system, including automatic price changes at POS. Barcoded labels are easy to print for all items which require them.
Bookware notifies you if any items are received for a customer order, and a picking list for the order is automatically printed. Short-shipped and damaged item reports are also generated from the Receiving program, when necessary.
Immediate system-wide inventory updates
Short-shipped and damaged item reports
Picking list for customer orders
Profit margin protection
Integrated with Purchasing and Returns programs
Past receiving memos are easily viewable
The Customer Orders program is used to create and process customer orders: picking lists, packing lists and invoices are all generated for each customer order. Requisitions are automatically created for customer order items which are not in stock. When an item is received for a customer order, the receiver is notified that an allocated item is included in the shipment, and a picking list is printed from Receiving in order to fill the customer order.
The Customer Orders program is integrated with the eSolution e-commerce software such that any orders which are placed on your website appear automatically in the Customer Orders program. When ready to ship, the web order is processed through POS which contacts the online payment gateway for completion of the transaction payment. Once the transaction is completed, a shipping notification is sent from POS to the customer.
Customer Order Features
Automatic requisitions for order items
Automatic allocation of order items
Barcoded picking lists
Packing slips and invoices
Integrated web orders
PCI compliant web order payment through an online payment gateway
The Returns program manages the return of items to each vendor. Returns can be created manually or through the returns worksheet. The returns worksheet accesses the vendor's return policy and compares the invoice date for each item from the vendor to the length of time the item has been in stock. All items which are listed on the returns worksheet can be selected and automatically added to a return memo for the vendor.
A summary of all outstanding return memos is displayed for each vendor, and the progress of each return memo (eg. items have been shipped, but no credit received) is tracked by Bookware. Return memos for which you have already received credit are archived and easily viewable, when desired.
Return Processing Features
Comprehensive returns worksheet
Integrated vendor return policies
Minimum return levels
Permission, extension and expedite letters
Picking and packing lists
Damaged goods follow-up
Optional item-specific return policies
Access codes, e‑books, and digital resources are fully supported by Bookware. Digital products can be adopted by an instructor for a course. In Course Planning, the digital product can be flagged as an alternative to the physical textbook.
Bookware provides access cards which can be printed for selling access codes in store. When a digital product is purchased, BookwarePOS contacts the digital content provider in real time to retrieve an access code. The PIN code and access instructions are printed on the customer's receipt.
On your eSolution website, digital products appear in the course search results along with the physical textbooks assigned to the course. If the customer attempts to purchase both the digital product and physical book, the eSolution will warn them that they are purchashing duplicate texts. Upon completion of transaction payment, the access code and instructions are immediately emailed to the customer.
Digital Product Features
CampuseBookstore (CEI), VitalSouce, Willo Labs, and Texidium
Automatic retrieval of PIN code through POS
Access cards for in-store purchases
PIN code refund support
Automatic email of PIN code for online sales
All digital product sales are recorded and reportable
Bookware's Events Management program allows you to create and manage multiple events across multiple venues. Events can be booking-type events, such as career fairs with reserved booths, or ticket-type events such as concerts or book readings. For each event, you can set complex capacities and pricing, such as multiple booking/ticket types (such as large booth/small booth or member/non-member or adult/student/child).
Event admission (bookings/tickets) can be purchased in person at POS or online through your website. When purchased in person, a physical ticket can be generated and printed for the customer from a designated ticket printer. When purchased online, the ticket is automatically emailed to the customer after payment has been completed. The ticket displays the event details, your logo, and unique admission barcode.
At the event, the unique ticket barcode is scanned to validate the ticket. Ticket validation is via a web based app and can be performed with the standard POS, with Mobile POS, or with a mobile device and a Bluetooth scanner.
Complex capacities and pricing
Multiple ticket types, such as member/non-member, adult/student/child
Merchandise or services can also be associated with the event
Ticket redemption with BookwarePOS or Mobile POS
Scan a printed ticket or digital ticket on a mobile device
Unique barcode on each ticket
Student Credit Management
The Sponsored Students program enables you to create student and sponsor accounts. For each sponsored student account, you can specify the credit limit and any purchase restrictions on the account.
At POS, the cashier can access the sponsor account using the student's campus ID card. BookwarePOS will automatically enforce the credit limit and any purchase restrictions. When the purchase is completed, the credit limit for the account is automatically updated and an itemized invoice is automatically generated in Bookware for the transaction.
Student Credit Features
Easy set up of students and sponsors
Account access at POS using student ID or barcoded account cards
Credit limit and purchase restrictions enforced at POS
Itemized sponsor invoices
Student allowance report
Customer report by business class
The Accounting program processes all changes in inventory and produces up-to-date and accurate account profiles. Accounts Receivable, Accounts Payable, and General Ledger are all included in Bookware Accounting, enabling you to: reconcile your cash daily, edit the exchange rate, reconcile bank statements, run a trial balance, prepare your GST and PST returns for the government, and reconcile vendor return credits, invoices and payments.
Bookware also supports accounting integration with several third-party accounting systems including PeopleSoft, Banner, Datatel, and Great Plains.
Daily cash reconciliation
Multiple account trial balance
Multiple store support
Optional GL data export
The Bookware Email Document Server is a product designed to increase staff productivity and efficiency. The Document Server allows users to email Bookware documents directly from Bookware: no printing of documents required.
Using the Document Server users can easily send the most frequently printed documents: Purchase Orders, Purchase Order Expedite letters, Returns Memos, Returns Permission letters, Returns Expedite letters, and Returns Extension letters.
The user can add customized messages to the body of the email. The transmission log allows you to monitor the status of your emails.
Document Server Features
Direct transmission of documents from Bookware
Documents transmission log
Template email body text
EDI, Electronic Data Interchange, allows you to send purchase orders as electronic data directly over the Internet. Incorporated into Bookware, EDI can be used to send POs directly from the Purchasing program. The vendor receiving the EDI order will respond in kind by returning an EDI PO acknowledgement to your store. The acknowledgement will confirm the items which are on order as well as indicate which items are on backorder or are out of stock indefinitely.
For each EDI order, Bookware tracks if it was sent successfully and, if it was not, it logs the error which prevented the communication. All information about EDI communications is easily accessible through Bookware.
Fully integrated with Bookware
Direct transmission of purchase orders from Purchasing
Fast and easy-to-use
Communications are tracked and logged
Allows vendor confirmation of the order
The Kitting program enables your store to easily assemble inventory packages, making it an ideal tool for creating course packs, selling computers assembled in-store or including a bonus product with purchase.
The Kitting program manages the ordering and inventory for all the component pieces for that kit. When a kit needs to be built, Kitting will produce a picking list for all the component pieces which the final product requires.
With the Kitting program inventory replenishment can be controlled by setting minimum inventory levels for components, final products are tracked by the Inventory program, and projection reports can be created to determine how many kits will be needed and therefore how many component pieces need to be ordered.
The kitting process is completely reversible: a final product can be "unbuilt" and all the component pieces returned to inventory for individual sale, for use in other kits, or for return to a supplier. Kit reversal is also a useful feature when pre-stocked displays are received in store. The display can be defined as a kit of component parts and then "unbuilt" into those parts for better inventory tracking.
Builds packages with multiple components
Automatically produces a picking list
Updates inventory for each component
Includes customizable kit templates
Kits are completely reversible
Fully integrated with Requisitioning, Purchasing, Inventory, and e‑Commerce